No, there are only one day tickets. If you would like to come and go whenever you please then we would recommend the yearly ticket. Infos about tickets. Yes, but only with a valid stamp. Before leaving the zoo please go to one of the ticket offices and have your ticket stamped and with this you may visit the zoo a second time on that day. Disabled children and juveniles up to their 19 th birthday are granted free admission; one accompanying person pays a reduced admission fee. The zoo is to a large extent barrier-free.
The tree-top path is more suitable, but may be closed due to adverse weather conditions. In order to use the disabled toilets at the entrances Hietzing and Neptun you will need a euro-key which can be borrowed at the relevant ticket offices. The toilets in the Ape House require your own euro-key. Wheelchairs may be borrowed free of charge at all three zoo entrances. You are asked to deposit an official form of identification as security.
Trained guide dogs for the blind and assistance dogs with ID card and recognition vest are exempt from the dog prohibition. The zoo offers special tours for blind persons. Further information can be obtained from our booking centre tel. This ticket is valid for one year from the date of purchase, and entitles the holder to visit the zoo as often as desired. It can be purchased at all three zoo ticket offices, Hietzing, Neptun and Tirolerhof, and on expiry can also be renewed here.
In order to issue this ticket, name and date of birth are necessary. It is only valid in conjunction with a photo ID and must be shown at every visit. It is not transferrable and will be withdrawn in the event of misuse. Children that do not have a photo ID require a photograph for their annual ticket. Vouchers for yearly tickets may be purchased at the zoo ticket offices or via the online shop: www. If you have lost or forgotten your annual ticket, we will be happy to issue you a replacement for EUR 4.
This will have the same expiry date as the original, as well as all the same registration data. Your new replacement ticket invalidates the original. If your ticket is stolen, we will issue a duplicate at the Infocenter Hietzing upon production of the police report and a valid photo ID. The zoocard is a free customer card and has no expiry date.
